Maui Brewing Company - Waikiki

Job 165479 - Busser
Honolulu, HI

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Job Details

Location: Honolulu, HI
Employment Type: Part-Time
Salary: Competitive

Job Description

Possible part-time and full-time opportunities.   

 

INTRODUCTION

Come join our ‘ohana! Maui Brewing Company (MBC) is launching a restaurant division, with our newest location at Waikiki, on the island of Oahu, Hawaii. We're looking for the right restaurant professional with experience working in high volume restaurants to join our Waikiki restaurant as a Busser.

MBC Restaurants are a direct extension of the values and practices we employ in brewing our handcrafted ales and lagers. We are passionate about the craft beer way of life, using local ingredients and sustainability. We're building a solid team that will share these passions and execute them operationally.

Please note that all interested parties must apply through this job posting. Do not contact MBC management directly. Applicants who apply without going through this post will not be considered.

 

JOB DESCRIPTION

Provide the highest level of quality and service to our guests by being responsible for all preparation, interaction and steps of service needed to exceed guest expectations in the restaurant and bar.

MBC Restaurant employees are required to apply our values in every aspect of their position: Caring for yourself, your team, our guests, and our restaurant.

 

POSITION SUMMARY

Assist Servers in providing the highest level of quality and service to our guests to exceed expectations in the restaurant.

 

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

•      Assist in preparing restaurant for dining service by setting up section, including polishing and preparing items such as linens, silverware, and glassware before they go to the floor and assisting at setting them at the table.

•      Greet all guests and co-workers in a warm, personal, friendly manner.

•      Assist Service Team as needed by removing dishes and glasses from tables or counters throughout guests’ meal, and take them to kitchen for cleaning.

•      After the guest has finished dining, prepare table by clearing and cleaning table and resetting for next guest.

•      Assist guests with any requests or concerns and take action to correct any problems.

•      Stock service areas with supplies such as tableware and linens throughout service period.

•      Assist in removing trash from full receptacles and replacing liner.

•      Take extra care to maintain the highest standard of cleanliness in each duty performed.

•      Stock service areas with supplies as required.

•      Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance.

•      Work in a safe manner and report any safety concerns; personal, employee or guest injury.

•      Follow food safety program guidelines of handwashing, bare hands, hygiene and health.

•      This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

CLASSIFICATION 

Non-exempt

 

WORK ENVIRONMENT

Fast paced, high-energy, moderately noisy environment containing multiple personality types. Can become crowded and high-pressure. 

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Requirements

POSITION QUALIFICATIONS

•       Generally - Ability to perform the Busser job duties listed above in a professional and competent manner.

•       Guest Oriented - Ability to take care of the guests’ needs while following MBC procedures.

•       Working Under Pressure - Ability to complete assigned tasks under stressful situations.

•       Safety - Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Must follow all safety policies and procedures.

•       Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

•       Communication - Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management.

•       Response to direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.

•       Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal; understand the importance of teamwork with entire staff.

•       Friendly - Ability to exhibit a cheerful demeanor toward others.  

•       Neat and well-groomed.

A one-time TB clearance must be obtained prior to starting work.

Experience: No prior restaurant experience required although useful.

Other: Must take and pass all training tests 90% or higher.

Must be at least 16 years of age.

 

PHYSICAL REQUIREMENTS

(Occasionally - up to 33% of the time; Frequently - from 34% - 66% of the time; Constantly- more than 66% of the time)

 

Stand: Constantly

Squat or Kneel: Occasionally

Walk: Constantly

Bend: Frequently

Use hands / fingers: Frequently

Lift/carry 11-20lbs: Constantly

Reach Outward: Constantly

Lift carry 21-50lbs: Occasionally

Reach above shoulder: Occasionally

Push/pull 10-25lbs: Frequently

Climb (stairs): Frequently

Push/pull 26-40lbs: Occasionally

 

Sense of Sound (Hear verbal requests by guests, coworkers, and managers) 

Vision (Near, Distance, Color, Peripheral, Depth Perception)

Sense of Smell, Sense of Touch 

Ability to wear Personal Protective Equipment (PPE) (Non-Slip shoes, back belt if lifting over 20lbs, safety glove when using knife)

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